Hurricane Isaias Updates

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Following the impact of Tropical Storm Isaias and two related tornadoes, the City is providing extra bulk waste or special collections to Suffolk residents.  

Bulk waste collected by the Department of Public Works between August 5th and August 19th will not count towards the maximum number of 12 collections per year.  The bulk waste collection program allows residents to place one pile of up to 12 cubic yards curbside on any collection day.  Bulk waste collection refers to the removal of large, bulky items and other items that are too large to fit into the container to include: appliances, furniture, mattresses, yard waste, debris and boxes.   All regulations regarding the disposal of prohibited materials are still in enforcement.  It is not necessary to contact Public Works to schedule these collections.  

Please place your items curbside no later than 7:00 a.m. on the day of collection.  The bulk waste program is strictly limited to residential generated debris.  Debris generated by contractors will not be collected. 

Residents with questions should contact Public Works Refuse at (757) 514-7630.


SUFFOLK, VA (August 17, 2020) The Suffolk Department of Community Development advises that following the impact of two tornadoes that touched down in Suffolk early Tuesday morning, August 4, 2020, a total of 114 residential and commercial structures have been reported to have sustained damage ranging from minor (missing shingles, etc.) to total losses (not economically feasible to rebuild).  Estimated damage values at this time are approximately $4.3 million dollars.  

In fact, a century-old commercial building in Downtown Suffolk that was mostly vacant was declared a total loss following inspections by various Engineers.  The structure, including 101 to 113 S. Saratoga Street, is scheduled to be demolished within the next week to 10 days.  As a result, the Downtown Suffolk extended road closure to thru traffic previously in place will remain in effect from West Washington Street at Main Street to Pine Street, as well as Saratoga Street at West Washington Street to Smith Street.  Public Works crews have previously placed detour signage in these areas.  Sidewalks in several areas also remain closed, however, businesses that were not directly impacted remain open.


Suffolk Police advise of an extended road closure to through traffic affecting several locations in Downtown Suffolk due to damage to multiple businesses from Hurricane Isaias. 

West Washington Street at Main Street to Pine Street, as well as Saratoga Street at West Washington Street to Smith Street, will be closed to through traffic effective immediately until further notice.  Public Works is currently placing detour signage in these areas at this time.  

Sidewalks in several areas are also closed, however, businesses that were not directly impacted remain open.

Citizens can call 514-7600 to report non-emergency roadway issues.


We all know the uncertainty surrounding hurricanes, but as evidenced by the destruction caused in our City even with the downgrade of Hurricane Isaias to Tropical Storm status, now is the time to take action and make preparations for what has been determined to be an active hurricane season this year.   

Make sure you plan ahead and have your emergency kit prepared and stocked with sufficient supplies including food and water for each family member for at least five days, and include face masks and sanitizer during these COVID-19 times.  Keep your cellphone charged, and get a charging device that doesn’t require electricity.  A complete list of preparedness steps and links to important information can be found at

Power, Gas, Water, Roadways, Suffolk Police Non-Emergency Contact Number

To report outages or downed power lines, contact your service provider: Dominion Power, 1-866-366-4357, Dominion Power Outage Map or Community Electric Cooperative, 757-242-6181, Community Electric Outage Map. Residents should also contact 911 to report downed power lines.

To report natural gas leaks, odors, or emergencies, call 911 and contact your service provider: Virginia Natural Gas, 1-877-572-3342 or Columbia Gas of Virginia,  1-800-544-5606. 

For water or sewer emergencies, contact Suffolk Public Utilities at 757-514-7000.

To report non-emergency roadway-related issues, call Public Works - Roadway Maintenance at 757-514-7600.

The Suffolk Police Department non-emergency number is 923-2350 (Option 8).