Report an Issue

The information on this page was gathered to make it easier for residents to report maintenance problems, which helps us keep the City clean and safe.  If you need to speak to someone directly please call us at (757) 514 7600.

Traffic Signal or Traffic Sign

For a malfunctioning traffic signal or missing STOP sign.

Please contact Traffic Engineering at 757-514-7603.  During normal business hours. 7:00am - 4:30pm.  

After Business Hours.  Please call 911. 

traffic light sign

Roadway Issue

Potholes, Drainage, Dead Animal, Bridge Work, Sidewalk, Litter, Dumping, Tree Trimming.

CLICK TO SUBMIT A SERVICE REQUEST

pothole

Illegal Dumping or Illicit Discharge

Illicit Discharge is the disposing, dumping, spilling, emitting, or any other discharge of a substance other than stormwater to a municipal separate storm sewer system. The storm sewer system includes streets, ditches, catch basins, yard inlets, lakes, and streams.

CLICK TO REPORT

illicit

Trash or Recycling Collection

Please contact the Refuse Division at 757 514-7630

refuse

Street Light Outage

When reporting an outage if possible please provide the number on the lamp post as shown in the image.

PLEASE CLICK TO SUBMIT A SERVICE REQUEST

street light

Mosquito Control

Spraying and Home Advice.

CLICK TO SUBMIT A SERVICE REQUEST

Mosquito Control