The Mission of The City of Suffolk Department of Fire & Rescue is to preserve life and property through emergency prevention, preparation, response, and mitigation. 

Vision

As an ever evolving emergency services leader in the Hampton Roads region, The City of Suffolk Department of Fire & Rescue will provide proactive and dynamic services that are valued by the citizens and visitors of Suffolk. 

Values

The City of Suffolk Department of Fire & Rescue values:

• The diversity of our citizens and the trust they have in our organization. 
• The employees who serve with pride, honor, and integrity while caring for one another and the citizens they serve.
• The leadership of our department who demonstrate fairness, professionalism, and loyalty to the organization.