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1. Where can I find a copy of the budget and can I get one for my personal use?
2. How can I get a general overview of the budget?
3. What is the difference between the operating budget and Capital Improvement Budget?
4. Where can I find how much of the City's budget is allocated for Schools and how that funding is being allocated?
5. If I need help in locating something in the budgets or in finding out if something is funded, where should I call?

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1. What if my property was subdivided prior to the Chesapeake Bay Preservation Act?
2. What if I want to build an addition to an existing house in the Resource Protection Areas?
3. Can I build an accessory structure in the Resource Protection Area?
4. What about water dependent facilities?
5. Can I remove vegetation in the Resource Protection Area?
6. What is a Best Management Practice?

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1. What is a Chesapeake Bay Preservation Area (CBPA)?
2. What if I have multiple septic systems on my property?
3. Are septic systems with alternating drainfields also required to be pumped out?
4. What if I don’t know where my septic tank is located or if I even have a septic tank?
5. What if I don’t know when my septic tank has been pumped out?
6. Do I have to keep records of any pump out?
7. What if I have an alternative septic system?
8. Who is responsible for the costs associated with the required maintenance of my on-site septic system?
9. If I need more information, who should I contact?

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1. Why am I being required to have my septic tank pumped out or inspected before the septic tank is full?
2. Should I wait to receive a notice every five years before having my septic tank pumped out or inspected?
3. Is everyone in the City required to have their septic tank pumped out or inspected?
4. Who do I contact to have my septic system pumped out or inspected?
5. If I had my septic system pumped out within the last five years, do I need to have it pumped out again in order to comply with the pump out program?
6. If my house and septic system are less than 5 years old, do I still need to have my septic tank pumped out?

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1. I am the victim in a criminal case. How do I find out who will be prosecuting my case?
2. I have moved from Suffolk since the crime occurred. Who pays for my travel expenses?
3. I am a domestic violence victim. My husband promised to never lay a hand on me again. Can I drop the charges?
4. What is a preliminary hearing, and do I need to be there?
5. I can't afford to pay the medical expenses which resulted from this crime. What compensation is available to me?
6. I have been threatened to drop the charges and told not to testify. Who can help me?
7. I am concerned that the defendant's attorney may contact me. What should I do?
8. Who do I contact if I feel an elderly person or physically impaired adult is being abused, neglected or injured?
9. What is a bond hearing and what is the victim's role?
10. I was issued a subpoena for court. What happens if I don't show up?

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1. Do I need a permit to put a fence?
2. Do I need a permit for a shed/gazebo?
3. Do I need a permit for a yard sale?
4. Do I need a permit for a storage POD/Dumpster?
5. Do I need a permit for a sign?

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1. What should I do when it happens?
2. What is a protective order?
3. What are the types of domestic violence cases prosecuted?

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1. What do I do if my vehicle breaks down in the field?
2. What if I'm in an accident?
3. How and when are vehicles replaced?
4. Can I take my city vehicle to an outside repair shop for any repairs?
5. Who do I call about billing questions?

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1. What is the Historic Conservation Overlay?
2. Who Reviews Changes in the Historic District?
3. What Types of Changes Must be Reviewed?
4. What Should be Included in the Review Application?
5. How Does the Review Process Work?
6. What Are My Obligations as a Property Owner in the Historic District?
7. What Does It Mean If I Own Property that is Listed on the Virginia Landmarks Register or the National Register of Historic Places?
8. How Can I Get More Information?

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1. Where do I make a complaint at?
2. When does a Rental Certificate of Occupancy expire?
3. When do grass and weeds have to be cut?
4. How many inoperable vehicles can I have on my property?
5. Does the City demolish dilapidated properties?
6. Does the City charge to cut grass on private property?
7. How do I get possession of an inoperable vehicle towed by the City located on private property?

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1. What’s the difference between a FOIA request and a request for information?
2. Can a citizen make a FOIA request confidentially?
3. How can I receive regular information/updates about City activities and programs?
4. How can I see what is airing on the Municipal Channel?
5. Can I get a copy of something I saw on the Suffolk Municipal Channel?
6. I don’t have Charter Cable and want to see the Suffolk Municipal Channel. How can I do that?

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1. How do I register for youth sports programs?
2. How do I register for adult sports programs?
3. When can I expect to get my schedule?
4. What if I am an individual player without a team?
5. What is the typical length of a season?
6. How are the leagues organized?
7. When and where will my child practice and play games?

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1. How can I become a vendor?
2. What licenses do I need to participate in Suffolk as a vendor?

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1. Can I submit a photo or photocopy of the signed document?
2. In what zoning district can I operate my business?
3. What do I need to find out the zoning on my property (parcel)?
4. What is the estimated review time on my review (submittal)?
5. When is the submission deadline for Land Use items?
6. Can I have horses or chickens in my zoning district?
7. How many horse(s) can I have on my size lot?
8. I wanted to remove my property line and create 1 lot. What should I do?
9. My lots are side by side and someone recommended an Administrative subdivision?
10. My property is located within the Historic Conservation Overlay District, what do I need to do in order to make exterior changes or improvements?
11. What is required for a Conditional Use Permit application? What is the cost, process, and timeframe?
12. I want to resubdivide my land, what do I need to know or do to accomplish this?
13. There are nontidal wetlands on my property, can I fill them or cut trees in this area?
14. My property is suffering severe upland erosion, what options are there to stop this?
15. My property has the 100-foot Resource Protection Area Buffer, what can and cannot be done in the Buffer?
16. I want to build in the 100-foot Resource Protection Area Buffer, what do I need to know and do to accomplish this?

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1. What is the City’s curfew for juveniles?
2. When should I call 911?
3. What if my situation isn’t an emergency? How do I contact the Suffolk Police Department?
4. How long does it take for an officer to respond?
5. How can I get a police officer to speak to my group about safety?
6. How do I get a copy of a police incident report?
7. How can I get a copy of a police crash report?
8. How can I get a copy of my criminal history record (also known as a background check or criminal arrest record)?
9. How do I get a concealed weapon permit?
10. How can I get a copy of my fingerprints?
11. How can I get a temporary restraining order?
12. How can I get a car out of impound?
13. Where do I pay parking tickets?

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1. Can I be charged with a DUI if I have taken prescription medication?
2. Can I be arrested for "buzzed drinking and driving?

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1. What is a gang?
2. Why do people join gangs?
3. What types of people join gangs?
4. What do gang members look like?
5. How do I know if I have a gang in my neighborhood?
6. How can I report a gang problem in my community?
7. How can I get someone to speak on gangs to my neighborhood group?
8. What should I do if I find graffiti in my neighborhood?

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1. How do I find out about crimes in my neighborhood?
2. How do I start a Neighborhood Watch in my community?
3. What can the police do about speeders in my neighborhood?

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1. When is an officer required to complete a crash report?
2. Why does the officer's accident report depict something different than what I told him/her?
3. Does the investigating officer have to issue a summons at every crash scene?
4. Will my insurance company pay my claim if I don't get a crash report?
5. Are officers trained in collision damage estimation?
6. Why was I charged with reckless driving?
7. What do I do if the other driver doesn't have insurance?

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1. What happens when I make a speeding complaint in my neighborhood?
2. What happens when I call in a reckless driver or DUI driver to the police?

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1. How do I apply for water and/or sanitary sewer services?
2. How do I make water and/or sanitary sewer account inquiries?
3. How do I report sewer backups, overflows, or water leaks?
4. How do I check the availability of water and/or sanitary sewer mains?
5. How do I obtain a water quality analysis on my private well?
6. How do I make a water and/or sanitary sewer system line extension request?
7. How do I check the status of development plan reviews?
8. How do I check the status of Capital Improvement Projects?

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1. What do I need to do to be added to the City's Vendor Database?
2. Does the City offer preferences for small and/or minority businesses?
3. Do I have to be on the mailing list to submit a bid?
4. How do I get information regarding previous contracts?
5. What are the City's bidding requirements?
6. Does the City allow telephone quotes?
7. Who is the Purchasing Agent for the City?
8. How does the City advertise goods or services being bid?
9. To whom should the check for bid packages be made payable? Why does the City charge for bid packages?
10. Does the Purchasing Division buy for all City offices?
11. How do I contact the Suffolk Public Schools or Suffolk Redevelopment and Housing Authority?
12. Does the City give bid results over the telephone?
13. What are your office hours?
14. Does the City release estimated cost of projects being bid?
15. What are the bonding requirements?
16. Must a company be a resident of Virginia to bid?
17. May I send a bid package by facsimile or e-mail?
18. Do you provide lists of registered bidders or plan holders?
19. How are small purchases handled?
20. When are term contracts rebid?
21. Who originates the requirement for Request for Bid or Request for Proposal?
22. How can a vendor offer his goods and services to the City besides responding to bids or RFPs?

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1. Who establishes the tax rate?
2. How are real estate taxes calculated?
3. What is the effective date of annual assessments?
4. How do I know if my property assessment has changed?
5. Will home maintenance increase the assessment?
6. How can my assessment increase or decrease even when there have been no changes made to the property?
7. Are properties reassessed every year?
8. What is meant by the term "sales ratio"?
9. What is the required ratio of assessed value to fair market value?
10. How do I access property assessments and record information?
11. What should a property owner do if they disagree with their assessment?

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1. What is Shelter in Place?
2. Why would a Shelter in Place (SIP) be Issued?
3. What is Shelter in Place (SIP) for a Chemical Release?
4. What do I need for Shelter in Place?
5. How do I prepare?

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1. How do I learn more about the Virginia court system?
2. What is a magistrate?
3. How do I obtain a concealed gun permit?
4. How do I properly evict a tenant?
5. How do I get a protective order?

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1. When will treatment of streets and roadways begin?
2. Who do I call to get my street plowed?
3. What if I live in a townhouse or condominium complex?
4. Who is responsible for clearing snow from the sidewalks in my neighborhood?
5. Can I park my car on the street during a snow storm?
6. Who do I contact if a snow plow damages my property?
7. What is used to pre-treat the roads?

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1. What makes an APS report valid?
2. What are the types of Adult Abuse?
3. How do I make a report?

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1. Who is eligible for services?
2. How do I apply for services?

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1. How Do I Find a Child Care Provider?
2. How do I become a state licensed or regulated child care provider?

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1. What makes a CPS report valid?
2. How do I make a report?
3. Can I make an anonymous report?

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1. Am I on probation? I wasn’t told that in Court.
2. When do I need to report to the Community Corrections Office?
3. How long do I have to be on probation?
4. Can I move out of state?
5. Can I have my case transferred to the city where I live?
6. Am I allowed to own a gun?
7. Am I allowed to leave the state?
8. Am I allowed to perform community service anywhere I want?
9. Do I need to pay anything to be on probation?
10. What documents do I need when I report to the Community Corrections Program?

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1. Does Energy Assistance Program (EAP) accept telephone applications?
2. Is a face-to-face interview required?
3. If you are out of work for a year because of medical reasons, are you considered disabled?

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1. What is Medicaid?
2. Who is eligible for Medicaid?
3. How can I apply for Medicaid?

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1. What is SNAP, and how can I apply?
2. Who is eligible for SNAP benefits?
3. What can I buy with SNAP benefits?

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1. What is the eligibility based on?
2. What are the Basic Requirements?
3. How do I apply for Real Estate Tax Relief?
4. Are there limits on the Tax Relief exemption?

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1. Do I need to file a Virginia Income Tax return?
2. Can I get an extension?
3. What are the due dates for estimated tax payments?
4. I filed my individual income tax return with the Commissioner of the Revenue and I owe taxes. Can I make partial payments to the City Treasurer?
5. What happens if my account is not paid off at the end of the year?
6. I've recently received a letter from the Department of Taxation regarding a past due balance. Can I make payment arrangements with the City Treasurer's Office?

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1. What is Stormwater runoff?
2. Where are storm drains?
3. What is the difference between a storm sewer and a sanitary sewer?
4. Does this stormwater get treated at the wastewater plant?
5. What kind of pollution is in stormwater runoff?
6. What about Bacteria?
7. Is blowing lawn clippings down the storm drain or placing them in the wetland area behind my house a bad thing? Don’t they work like mulch or compost?
8. What is a BMP?
9. What can I do to help prevent stormwater pollution?

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1. What is eligibility based on?
2. What are the basic requirements?
3. How do I apply for Real Estate Tax Relief?

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1. How do I report a damaged traffic sign or malfunctioning traffic signal?
2. How can I contact Traffic Engineering to make a request, complaint or comment?
3. Does Traffic Engineering track accident data?
4. How can I get street lights installed on my street?
5. How are speed limits set?
6. How can I add logo signage for my gas, food, lodging, camping, or attraction destination at interchanges along controlled access highways?

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1. What information is needed to purchase a Bicycle license?
2. How do I obtain an application for a Business license?
3. How can I obtain a Dog tag?
4. Where do I go to pay a Parking ticket?

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1. Can payments for other City services be paid at the Treasurer's office?
2. If I want to rent a City facility - where should I go?
3. How can I find any unclaimed money that I may have?

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1. When are Real Estate taxes due?
2. How can I apply for tax relief on my Real Estate tax bill?
3. Who would I contact to pay or discuss Personal Property taxes?
4. What are the payment schedules for State Income/Estimated taxes?

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1. Although a City decal will not be issued, will I still be charged a fee?
2. Will I receive a bill in the mail for my Vehicle License Fee?
3. How much is the City License Fee?
4. When is the Vehicle License Fee due?
5. How do I pay my Vehicle License Fee?
6. What will happen if I do not pay my Vehicle License Fee on time?
7. What will happen if I do not pay my Vehicle License Fee in the current year?
8. If I have owned my vehicle for two years and never paid a Vehicle License Fee, will I be required to pay for those outstanding years even though there is no longer a City Decal?
9. If I receive 100% tax credit under the Personal Property Tax Relief Act for my vehicle, which is valued at $1,000 or less and used for non-business purposes, will I receive a bill for a License Fee?
10. If I move from Suffolk to another state and/or city, will I receive a refund for my Vehicle License Fee?
11. If I am active-duty military personnel and in Suffolk solely by reason of military orders but my legal residence is in another state other than Virginia, do I have pay the Vehicle License Fee?
12. Who do I notify and how do I inform the City of my exemption?
13. How will the City know when I purchase another vehicle?
14. What events should I notify the Commissioner of the Revenue's office about?
15. How long after a change in location or other triggering event should I notify the Commissioner?

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1. What information do I need to register?
2. Do I have to register with my political party preference?
3. Do I have to register for each election?
4. What should I do if I move or change my name after I register?
5. Can I transfer my registration from another state to Virginia?
6. Where will I vote?
7. Can I change my polling place? I have to vote several blocks away, but other people vote at a location closer to my house.
8. When do the polls open and close?
9. Do I have to show identification to vote?
10. Do I have to show identification to register to vote?
11. When are general elections?
12. What is a party primary?
13. Can anyone vote in primary elections?
14. What is a special election?
15. What do I do if I'm not able to go to the polls on Election Day?
16. Who may vote by absentee ballot?
17. When can I apply for an absentee ballot?
18. How do I get a ballot mailed to me?
19. When will I receive my ballot?
20. How do I mark and return the ballot?
21. I've heard about in-person absentee voting. How does that work?
22. What if I am hospitalized or called out of town before the election but after the absentee ballot deadline?
23. What if I am living overseas?

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1. How do I find out what my property is zoned?
2. Can I have chickens on my property?
3. How do I know if my lot is a buildable lot?
4. What is the minimum lot size needed for building?
5. Can I park an RV on my property?
6. Do I need a zoning permit for small sheds and fences?
7. Where on my property can I put a shed?
8. What businesses are permitted in certain zoning districts?
9. Can I have a business or office at my home?
10. Can I place a temporary storage box or container on my property?

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1. What is the business license zoning authorization process?
2. Who needs to complete a business license zoning authorization application?

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1. I already have one home occupation. Can I have another?
2. What if I decide to do things differently than was approved?

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1. What are temporary accessory structures?
2. Accessory Structure Permit cover multiple containers?
3. How long does the Temporary Accessory Structure Permit last?
4. Can the Temporary Accessory Structure Permit be renewed?
5. Who can buy the Temporary Accessory Structure Permit?
6. Where should the Permit be posted?