Does Energy Assistance Program (EAP) accept telephone applications?
No. Telephone applications are not accepted for any components of the EAP. Customers may apply
for the EAP in a variety of methods Chapter A, page 5:
- At the local department of social services in their locality
- Customers may request an application be faxed or sent to them through the mail.
- Customers may return applications via fax, mail or drop off
- Through the customer service portal on the internet on the Virginia CommonHelp Webiste.

Show All Answers

1. Does Energy Assistance Program (EAP) accept telephone applications?
2. Is a face-to-face interview required?
3. If you are out of work for a year because of medical reasons, are you considered disabled?