Line Maintenance

The primary function of the Line Maintenance Division is to maintain the City's 309 miles of sanitary sewer system and 420 miles of water distribution mains.

The Line Maintenance Division's responsibilities include:

• Maintaining and repairing all water and sanitary sewer system lines
• Placing water and sanitary sewer service taps
• Responding to maintenance requests which include backups, overflows, and leaks 24 hours a day
• Marking water and sanitary sewer lines in response to a Miss Utility request

Please contact the Customer Service Division to report any backups, overflow, or leaks in the water or sanitary sewer system at 514-7000. A Customer Service Representative will create a Line Maintenance workorder. If the call is placed outside office hours, your call will be directed to the emergency after hours number.

Preparing to dig? Call Miss Utility to request utility markings:
1-800-552-7001
Or visit their website at: http://www.missutilityofvirginia.com/

Color chart of Miss Utility markings