Refuse: Special Pick-Up

Special Pick-Up/Bulk Waste/Yard Waste

* Special collection refers to the removal of large bulky items and other items that are too large to fit in the container to include: appliances, furniture, mattresses, yard waste, debris, and boxes.

All residences within the City having public roadway access receive free collection for household refuse weekly. The City will also provide 12 Special Collections of 8 cubic yards (6’X6’X6’) or less per year for each household at no charge. It is not necessary to schedule these collections. Please place your items curbside no earlier than 24 hours before your regular refuse collection day.

Bags of extra household trash will not be removed. Any other items placed outside of the trash container for removal by the Sanitation Department will be considered a Special Collection.

Residents who require more than 12 collections per year or who have collections in excess of 8 cubic yards, but less than 16 cubic yards may have these items removed for a fee.

The fees for additional Special Collections are listed below:
(A) - 1 to 8 cubic yards = $20
(B) - 9 to 16 cubic yards = $50
(C) - Evictions = $100

Residents who desire additional bulk collections must call the Sanitation Office at 514-7630 to schedule the pickup & may pay in several ways:

• Pay in person at one of the City Treasurer’s offices (441 Market Street or the North Suffolk Library)
• By calling the City Treasurer’s office at 514-4275; a convenience fee of $3 to $7 will apply for residents who desire to pay using a credit/ debit card
• By mailing payment to the City Treasurer, P. O. Box 1583, Suffolk, VA 23439

Residents need to pay for the service a minimum of 48 hours prior to their regular refuse collection day in order to ensure the bulk items are collected on that day.

Example of 8 Cubic Yards (6X6X6)

Please contact the Refuse Hotline for refuse specific questions and related information.