Family Medical Leave


The Family and Medical Leave Act (FMLA) is a federal law which provides up to 12 weeks of FMLA job-protected leave (or up to 26 weeks of military caregiver leave to care for a covered service member with a serious injury or illness) during a 12-month period to eligible City of Suffolk employees.

Effective July 1, 2023, The Standard will begin administering the city’s FMLA requests and disability claims.

When should I report an absence? 

You should report an absence to Standard if you are absent from work or know you will be absent from work for any of the following reasons:

  • Your own serious health condition (including pregnancy)
  • To care for your newborn child
  • The placement of your adopted or foster child
  • To provide care for a qualifying family member with a serious health condition
  • To care for a covered service member who becomes injured or ill in the line of duty
  • For a qualifying reason related to military activities
  • Workers’ compensation

How do I notify The Standard about an FMLA absence and disability?

Call the Absence Management Service Center at 866-756-8116 or log in at

Note: First-time users will need to create an account. The webpage has a step-by-step guide on how to do this.

When I call to report my FMLA absence or disability claim, what questions will I be asked?

Besides answering other questions about your FMLA absence, you will be asked to provide the following information:

  • Employer name: City of Suffolk
  • Group Policy number: 771391
  • Employee ID number
  • Last day you were at work
  • Reason you are requesting leave
  • Physician’s contact information (name, address, phone and fax number)

Who is responsible for notifying City of Suffolk about my absence?

It is the employee’s responsibility to follow their department’s procedure for absence reporting.

 Additional information