The Maintenance Division operates and maintains the City's 146 sanitary sewer pump stations.


The Maintenance Division's responsibilities include:
  • Ensuring all pump stations are operating properly
  • Responding to pump stations' operational impacts 24 hours a day

Report Issues

Please contact the Customer Service Division to report any problems you may witness with one of the City's pump stations at 757-514-7000. A Customer Service Representative will create a Maintenance work order. If the call is placed outside office hours, your call will be directed to the emergency after hours number.