Media & Community Relations Team

  1. Moore, Jennifer WEB

    Jennifer Moore

    Director

    Jennifer provides leadership for media and public relations and external and internal communications for the City of Suffolk. She consults with members of City Council, the City Manager, and the City Manager's staff to develop media and public relations strategies and policies. She directs and oversees all external and internal publications, including information on the Municipal Cable Channel and City's website. Additionally, she works with the City Manager and City Council in developing the overall goals and objectives of the City of Suffolk and effectively communicates these to constituents and employees.


    Jennifer promotes positive publicity for the City and fosters the development of public relations expertise for members of the staff by providing technical guidance and support. She serves as media liaison with all City departments, including Public Safety.


  2. Franklin, William

    Andy Franklin

    Assistant Director

    Andy provides administrative coordination for public relations and internal communications for the City of Suffolk. He coordinates the development of internal and external publications and assists with the development and production of programs on the Municipal Channel. He also coordinates and arranges special events, in addition to assisting City administration and departments in various promotional activities. He responds to all requests for documents pursuant to the Virginia Freedom of Information Act and implements the Act throughout the City. He oversees the coordination of outsourcing the City's web services and in ensuring effective performance by the City's web services provider. In addition, he supervises staff members in the Media and Community Relations Department.


    He also works with the City Manager and City Council in developing the overall goals and objectives of the City of Suffolk and effectively communicates these to constituents and employees.


    Andy promotes positive publicity for the city and fosters the development of public relations expertise for members of the staff by providing technical guidance and support. He serves as a media liaison for all City departments including Public Safety.


  3. Valorie Baker

    Valorie Baker

    Video Production Assistant
    Valorie works with the Video Production Coordinator to provide content for the City's Municipal Channel. She shoots, edits, produces and directs local video productions and "On the Scene," a weekly show. She also assists in providing video services for City departments requiring such services.

  4. Tim Butler

    Tim Butler

    Multimedia Analyst
    Tim designs promotional flyers, brochures, posters, programs, and special event invitations, as well as prepares news releases and other promotional literature. He conducts extensive research for the department on various issues as well as reviews, on a daily basis, local print media and provides articles of interest to designated members of City Staff. He also facilitates website maintenance and assists with the coordination of special events.

  5. Gayon

    Gayon Burford

    Executive Secretary

    Gayon performs administrative/clerical work in assisting customers of the City and answers the main switchboard for all incoming phone calls. She greets and provides assistance to visitors of Suffolk City Hall and is well-versed in the operations of various City Departments as as to best assist the public and direct their inquiries appropriately. She provides clerical assistance to members of the department, assists with accounts payable, facilitates the Director's calendar and also maintains a listing of local Civic Leagues and Homeowner's Associations.