Professional Standards Division

About the Division

The Professional Standards Division is the entity within the police department that helps to ensure the quality of the services being offered to our citizens. This entity contains the following units:
  • Accreditation
  • Background Investigations
  • Internal Affairs Unit
  • Recruiting
  • Staff Inspections Unit
  • Training


The Department received CALEA Accreditation (Commission on Accreditation for Law Enforcement Agencies) in March 2014. For more information on CALEA Accreditation, visit their website.

Internal Affairs Unit

The Internal Affairs Unit is responsible for overseeing investigations into police department staff conduct. Some complaints are generated by citizens, but more are generated internally as part of our stringent review processes. The following table represents all formal investigations conducted for calendar year 2018.


Case Classification
Number of Cases
Percentage of Total Cases
Sustained Cases
62 71%
Not Sustained Cases
11 13%
Unfounded Cases
13 15%
Exonerated Cases
1 1%
Total Internal Affairs Cases 87 100%

Sources of Complaints

Source of Complaint
Number of Cases
Percentage of Total Cases
Citizens 18 21%
Department 69 79%

About Captain Callis

Captain Lance Callis joined the Suffolk Police Department in 1994 and has worked in various areas of the Department, to include Uniform Patrol, Investigations, Special Operations, and Professional Standards. He was promoted to the rank of Captain in 2019.

Captain Lance Callis