The Office of the Treasurer (City of Suffolk, Virginia) accepts and considers TELE-PAY payments

TELE-PAY payments will be accepted 24 hours a day, with the exception of system unavailability ("down-time") due to updates, upgrades, or technical difficulties experienced by the Service Provider.

TELE-PAY payments that are initiated after 12:00 midnight of the due date will incur penalty and interest according to Virginia State Code Section 58.1.

All payments received for taxes will be normally applied to the oldest tax first. Payments may also be applied to any unpaid obligation to the City of Suffolk.

All credit card transactions are subject to approval. Therefore, if a charge card transaction is declined, the taxes will be considered unpaid and may incur penalty and interest.

The penalty for late payment is 10% and the interest rate is 10% annually.