1. Pay Utility Bill

   Pay your bill online, sign-up for automatic bill-pay, or learn about the other ways to pay your bill.

2. Rates & Fees

   To meet future water demands through 2048, the City has implemented plans to ensure that our City water supplies are sufficient to support the economic growth of our community.

3. Start or Stop Service

   You may start or stop services by contacting Customer Service.

4. Water Quality

   The Water Quality Division operates the City's certified Water Quality Laboratory.

5. Suffolk Citizen Connection

   Please use this app to report issues such as: minor water leaks, missing or damaged sewer manholes or cleanout covers, missing or damaged valve box tops, and missing or damaged water meter box tops.