No. Telephone applications are not accepted for any components of the EAP. Customers may apply for the EAP in a variety of methods Chapter A, page 5: - At the local department of social services in their locality - Customers may request an application be faxed or sent to them through the mail. - Customers may return applications via fax, mail or drop off - Through the customer service portal on the internet on the
Virginia CommonHelp Website.