Is there financial assistance available if I can’t afford Broadband services?

Yes, Spectrum/Charter has a program offered called “Spectrum Assist” and the Emergency Broadband Benefit Program is available through the Federal Communications Commission.  Follow the links below to verify if your household is qualified.    


Spectrum Assist


USAC Emergency Broadband Benefit Program


Please contact Senior Administrative Analyst Randah Gaitan with the City Manager’s Office with additional questions at 757-514-4013.

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1. Which Broadband Project does my address fall under?
2. When will construction begin on these Broadband Projects?
3. How can I stay informed if I don’t have access to Charter/Spectrum services?
4. Do I have to subscribe to Charter Communications/Spectrum services once my residence/business is connected?
5. Am I eligible for connection if my residence is far from the roadway?
6. Is there financial assistance available if I can’t afford Broadband services?